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TE Connectivity
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CUSTOMER SERVICE ASSOCIATE II

CUSTOMER SERVICE ASSOCIATE II

TE Connectivity

2 - 6 years

0 Lacs

karnataka

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer service sales presales transaction processing product knowledge relationship development postsales inquiry handling service promotion complaint resolution

Work Mode

On-site

Job Type

Full Time

Job Description

TE Connectivity's Customer Service Teams are responsible for interacting with customers, company sales, and service representatives to manage various pre-sales or post-sales service functions. This includes processing transactions through phone, internet, and correspondence channels, as well as addressing inquiries about TE's products and services. Additionally, they may engage in promoting and selling the company's offerings and handling customer complaints with a focus on developing robust business relationships in alignment with TE's Extraordinary Customer Experience strategy. The ideal candidate for this role should embody key competencies including a strong sense of integrity, accountability, inclusion, innovation, and teamwork. These values are essential for success in delivering exceptional customer service and driving positive outcomes for both customers and the company.,

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TE Connectivity

Appliances, Electrical, and Electronics Manufacturing

Galway Berwyn

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CUSTOMER SERVICE ASSOCIATE II