We are looking for a friendly, customer-focused individual to join our team as a Customer Associate. You will be responsible for delivering exceptional guest service and ensuring a delightful movie-going experience for every customer. You will play a key role in assisting guests with ticketing, food & beverage counters, and auditorium management.

Key Responsibilities:

Greet and assist guests courteously at entry points, box office, and concession counters.
Handle ticket sales, reservations, and assist with online booking queries.
Manage food & beverage sales, ensure accuracy in billing, and maintain hygiene standards.
Guide customers to their seats and ensure auditoriums are clean and well-prepared before every show.
Address guest queries and concerns promptly, escalating to the duty officer/manager when necessary.
Maintain company standards of safety, cleanliness, and customer service.
Support daily operations to deliver a smooth cinema experience.

Requirements:

Minimum qualification: 12th Pass / Diploma in Hospitality or equivalent.
Prior customer service or hospitality experience preferred but not mandatory.
Good communication and interpersonal skills..
Pleasant personality, enthusiastic, and service-oriented.
Ability to work in rotational shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

More Jobs at Himalayan Builders

Customer Service Associate

shiliguri, west bengal

Experience: Not specified

INR 1 - 1 Lacs

Customer Service Associate

shiliguri

Experience: Not specified

INR 1 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Himalayan Builders

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Service Associate