Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Gurugram
>
Docdort
>
Customer Service Associate

Customer Service Associate

Docdort

0 years

3 Lacs

Gurugram Haryana India

Posted:1 day ago| Platform:

Apply

Skills Required

service chat support communication troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Customer Success Associate – Blended Process (Chat + Voice)

Job Location:

Udyog Vihar, Sector 18, Gurugram, Haryana – 122016

Mode:

Work From Office

CTC:

₹25,000 to ₹31,000 per month

Working Days:

5 days a week (Rotational Shifts & Rotational Week Offs)

Perks:

Both Side Cabs

Key Responsibilities

Assist customers via voice and chat channels
Troubleshoot technical issues and provide effective solutions
Deliver exceptional customer service
Escalate unresolved issues as needed

Eligibility Criteria

At least 6 months of experience in an International BPO with Technical Support (Troubleshooting)
Excellent English communication skills with strong verbal fluency
Graduates
Must reside within 20 KM of the office
Interview Process: HR Round → Ops Round → Versant

Skills: technical support,troubleshooting,problem solving,customer service,english,international customer service,bpo,communication

More Jobs at Docdort

Accountant

Ahmedabad, Gujarat, India

Experience: Not specified

₹ 2 - 3 Lacs

Customer Support Executive (GDS / MS & Flex Process)

Jaipur, Rajasthan, India

Experience: Not specified

Salary: Not disclosed

HR Head

Vadodara, Gujarat, India

10.0 - 10.0 yrs

Salary: Not disclosed

Staff Nurse

Vadodara, Gujarat, India

Experience: Not specified

Salary: Not disclosed

Personal Assistant - PA

Vadodara, Gujarat, India

1.0 - 1.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.