Customer Service Associate (CSA)

Position: Customer Service Associate
Eligibility: HSC and Above
Experience: Minimum 6 months of experience in an International Process
Skills Required: Excellent English communication skills (both written and verbal)
Shifts: Rotational Shifts
Working Days: 5 Days Working

Job Summary:
We are looking for a skilled Customer Service Associate to handle international customer queries with professionalism and efficiency. The ideal candidate should have strong communication skills, prior international process experience, and the ability to adapt to rotational shifts.

Key Responsibilities:

• Handle customer inquiries via calls, emails, or chat
• Provide accurate information and effective solutions
• Maintain customer satisfaction and handle escalations professionally
• Ensure adherence to company procedures and quality standards

This job can be searched as:

Customer Service Associate, Customer Support Associate, Customer Service Executive, Customer Support Executive, International Customer Support, International Voice Process, BPO Executive, Voice Process Associate, Customer Care Executive, Customer Care Associate, Support Executive, CSR, CSA, Call Center Executive, Call Center Associate, International Process Executive, Customer Handling Executive, Client Support Executive, Customer Operations Executive

Job Type: Full-time

Pay: ₹28,000.00 - ₹33,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Work Location: In person