Customer Service and Documentation

**Job Description:** As a Customer Service and Documentation specialist, your role will involve data entry in the WMS for both inbound and outbound transactions. You will be responsible for coordinating with outsourced or in-house drivers to arrange collections and deliveries efficiently. Your tasks will also include handling Dubai trade - Bill of entry, import and export clearance, and ensuring smooth customer handling. **Key Responsibilities:** - Data entry in the WMS system for inbound and outbound transactions - Coordinating with drivers for collections and deliveries - Handling Dubai trade - Bill of entry - Managing import and export clearance procedures - Interacting with customers and addressing their queries and concerns - Coordinating with warehouse teams for efficient shipment execution - Obtaining pricing from vendors and assisting in quoting to customers **Qualifications Required:** - Prior experience in data entry and customer service roles - Knowledge of Dubai trade procedures and Bill of entry - Familiarity with import and export clearance processes - Strong communication and coordination skills - Ability to work effectively in a fast-paced environment (Note: Job Type - Full-time),