Customer Service Agent / Traffic Agent / PSA (Passenger Service Agent)

5 - 10 years

2 Lacs

Posted:6 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Service Agent / Traffic Agent / PSA to join our team at Global Flight Handling Services in the Aviation industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our passengers.
Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Coordinate with other teams to ensure seamless operations.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with colleagues to achieve high levels of customer satisfaction.
  • Stay updated with industry trends and developments to improve services.
Job Requirements
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with aviation industry regulations and standards.
  • Ability to adapt to changing situations and priorities.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You