Customer Service Advisor – Hybrid Work Model

1 years

1 - 3 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We’re Hiring – Customer Service Advisor / Chat & Email Support Specialist . Hybrid Work Model – Initial training in-office, followed by hybrid (combination of office + WFH)

Join our team as a Customer Service Advisor for an International Blended Process (UK-based).
If you're passionate about customer support Customer service and have excellent english communication skills, this is your chance to work in a fast-paced global education project.

Responsibilities:

  • Handle customer queries via inbound calls, emails and chats
  • Provide quick and timely resolutions to customers.
  • Record and update customer details
  • Maintain a professional tone empathy in every customer interaction .

Requirements:

  • HSC or Any Graduate
  • Excellent English communication (spoken & written)
  • Freshers can apply with Strong English Communication OR Minimum 1 year of experience in International Voice Process / Inbound/Blended Process
  • Experience in BPO /Call Center or customer service is a plus
  • Willing to work in rotational Day shifts - (5-day work week) Rotational Week Off.

Hybrid Work Model

For more details, feel free to reach out via Call or WhatsApp at 9594987880.

Job Types: Full-time, Fresher

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance

Experience:

  • Customer Service: 1 year (Required)
  • Chat & Email Support: 1 year (Required)
  • International voice process: 1 year (Required)
  • BPO / Call Center / Customer Service: 1 year (Required)
  • Inbound Voice: 1 year (Required)

Language:

  • English (Required)
  • Excellent English (Required)

Work Location: In person

Speak with the employer
+91 9594987880

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