DIGITECH SQUAD PVT LTD Job Title: Customer Support Representative Job Type: Full-Time Experience: 0 - 3 Years Shift Timing: 09 PM to 06 AM (US Shift) Location: Quantum building,C-03 , Sector 03 - Noida 201301 Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Provide excellent customer service by resolving issues efficiently and professionally. Assist customers with product/service inquiries, troubleshooting, and account-related concerns. Maintain a high level of product knowledge to offer accurate information. Document customer interactions and escalate complex issues to the appropriate team. Ensure timely follow-ups and maintain service level agreements (SLAs). Collaborate with internal teams to improve customer satisfaction and resolve complaints. Key Skills: Strong communication skills (verbal & written). Problem-solving and active listening abilities. Ability to work in a fast-paced environment. Familiarity with CRM tools and customer service software is a plus. Patience and empathy in handling customer concerns. Multitasking and time management skills. Interested candidates can visit our office around 8:30 pm onwards #freshers with excellent communication skill are also welcomed #immediatehiring #immediate joiners

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Customer Sales Representative

Noida

Experience: Not specified

INR 1 - 4 Lacs

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Customer Sales Representative