Customer Sales Assistant (CSA)

We are seeking a dynamic and customer-friendly Customer Sales Associate (CSA) to join our furniture showroom team. The CSA will play a key role in delivering excellent service, understanding customer needs, guiding them through product selections, and converting walk-ins into satisfied buyers.

Key Responsibilities:

• Greet & Attend customers promptly and professionally as they enter the showroom
• Understand customers needs, preferences, and budgets
• Recommend suitable products, explain features, and offer design ideas
• Provide detailed information on pricing, warranties, offers, and EMI options
• Achieve assigned sales targets through effective product presentation and closing skills
• Manage orders, invoicing, and coordinate with backend for dispatch and delivery
• Maintain up-to-date knowledge of new arrivals, promotions, and store policies
• Follow up with customers post-sale for feedback, repeat business, and referrals
• Ensure the showroom is well-maintained, clean, and visually appealing at all times
• Resolve customer queries and escalate issues when needed

Required Qualifications:

• Minimum education: 12th pass; Graduate preferred
• 1–2 years of retail sales experience (preferably furniture or lifestyle retail)
• Excellent verbal communication and interpersonal skills
• Basic computer skills (MS Office, Email, POS systems)
• Customer-first attitude with a polite and confident approach
• Ability to work under pressure and meet sales targets
• Willingness to work weekends and public holidays

Job Types: Full-time, Fresher

Pay: ₹8,086.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8818800735