Customer Sales Assistant (CSA)

Job Description

We are seeking a dynamic and customer-friendly Customer Sales Associate (CSA) to join our furniture showroom team. The CSA will play a key role in delivering excellent service, understanding customer needs, guiding them through product selections, and converting walk-ins into satisfied buyers. Key Responsibilities: Greet & Attend customers promptly and professionally as they enter the showroom Understand customers needs, preferences, and budgets Recommend suitable products, explain features, and offer design ideas Provide detailed information on pricing, warranties, offers, and EMI options Achieve assigned sales targets through effective product presentation and closing skills Manage orders, invoicing, and coordinate with backend for dispatch and delivery Maintain up-to-date knowledge of new arrivals, promotions, and store policies Follow up with customers post-sale for feedback, repeat business, and referrals Ensure the showroom is well-maintained, clean, and visually appealing at all times Resolve customer queries and escalate issues when needed Required Qualifications: Minimum education: 12th pass; Graduate preferred 1–2 years of retail sales experience (preferably furniture or lifestyle retail) Excellent verbal communication and interpersonal skills Basic computer skills (MS Office, Email, POS systems) Customer-first attitude with a polite and confident approach Ability to work under pressure and meet sales targets Willingness to work weekends and public holidays Job Types: Full-time, Fresher Pay: ₹8,086.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8818800735