Customer representative officer

Job Description

Company Description Bharti (Bharti Airtel Limited) is an electrical/electronic manufacturing company based in Mumbai, Maharashtra, India. The company operates out of Sanket Co Op Soc. Limited, Gaurav Galaxy, Mira Road East. Bharti specializes in delivering cutting-edge electrical and electronic products and services. Role Description This is a full-time on-site role for a Customer Representative Officer located in Jalandhar I. The Customer Representative Officer will be responsible for managing customer queries and complaints, ensuring customer satisfaction through effective communication, providing customer support, and enhancing the customer experience. Daily tasks include handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions. Qualifications Customer Satisfaction and Customer Experience skills Customer Support and Customer Service skills Excellent Communication skills Strong problem-solving and interpersonal skills Ability to work on-site and manage customer interactions effectively Proficiency in using customer service software and tools Previous experience in customer service or a related field is beneficial High school diploma or equivalent; bachelor's degree is a plus Show more Show less