Posted:8 hours ago|
Platform:
On-site
Full Time
Customer Relationship Officer
Working day: Monday to Saturday (9 am – 6 pm)/Second Saturday’s off
Pay: Up to 17500/- 19000/- per month
Job Description:
· Make Outbound calls to potential & existing customers.
· Handle inbound calls & respond to customer inquiries.
· Foster client engagement & product usage.
· Customer concerns need to be handled & make sure to follow up on the same to resolve.
· Fostering healthy client relationships.
· Upsell & cross-sell.
· Retention & churn reduction.
· Conduct demo sessions for clients.
Requirements:
· ∙Graduate with excellent and pleasing communication skills both verbal & written.
· ∙Interpersonal skills.
· ∙Ability to manage work assignments responsibly and efficiently.
· ∙Capability to handle sales & service pressure while maintaining professionalism.
· ∙She/He should be a conflict resolver & decision-maker.
· ∙A Growth mindset, open to learning and development
· ∙Good listening skills and the ability to engage with clients effectively.
· Negotiation Skills
Language Preference: - English, Malayalam & Tamil
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Experience:
Language:
Work Location: In person
Transight Systems Private Limited
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