Customer Relationship Officer

As a Sales & Customer Service Associate at Titan, your role will involve greeting and assisting walk-in customers at the showroom. You will be responsible for understanding customer needs and recommending suitable Titan products such as watches, smart wearables, and accessories. Achieving individual and store-level sales targets will be crucial, along with effectively demonstrating product features, usage, and warranty details. Your main focus will be ensuring customer satisfaction and handling any queries or complaints in a professional manner. Qualifications & Experience required for this role include being a Graduate or 10+2 pass out with strong communication skills. Ideal candidates should have a minimum of 3 years of experience in retail sales or customer service, preferably in the watches, jewelry, or lifestyle products industry. The age group for this position is between 20-30 years, which may vary based on store requirements. In addition to a competitive salary, the benefits offered for this full-time, permanent position include internet reimbursement, leave encashment, paid sick time, and Provident Fund. Please note that the work location for this role is in person at Hooghly, West Bengal. If you have 2 years of relevant work experience and are comfortable with the location and job requirements, we encourage you to apply for this exciting opportunity at Titan. For any further inquiries or to speak with the employer, you may contact +91 9147384162.,