Customer Relationship Officer

You are seeking a Customer Relationship Officer to join IPCS Global, a fast-growing organization dedicated to delivering excellence and innovation in services. As a dynamic and target-driven professional with a strong customer-centric approach, you will be responsible for building, maintaining, and enhancing customer relationships to ensure satisfaction and loyalty. Your role will also involve providing effective solutions to customer queries, meeting and exceeding sales and service targets, and collaborating with internal teams to enhance overall customer experience. Key Responsibilities: - Build, maintain, and enhance customer relationships - Provide effective solutions and resolve customer queries - Meet and exceed sales and service targets - Maintain accurate records of customer interactions - Collaborate with internal teams to enhance customer service Required Qualifications: - Bachelor's degree in Business Administration, Marketing, Finance, or related field - Minimum 3 years of experience in Insurance, Banking, or Educational sector - Strong understanding of customer relationship management principles Key Skills: - Excellent communication and interpersonal skills - Customer-centric mindset - Goal/Target-oriented approach - Problem-solving and negotiation abilities - Time management and organizational skills - Ability to work independently and as part of a team Location: 2nd Floor, Maheshwari Complex, Meyanoor Main Road, 5 Roads, Salem, Tamil Nadu To apply, send your CV to salem@ipcsglobal.com or contact 9600506363. (Note: Additional details about the company were not present in the provided job description),