Customer Relationship Officer

2 - 6 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Relations Executive at Easy Fincap located in Kottayam, your main responsibility will be to manage client relations, ensure customer satisfaction, provide excellent customer service, and maintain effective communication with clients. Key Responsibilities: - Manage client relations effectively - Ensure customer satisfaction levels are met - Provide excellent customer service at all times - Communicate effectively with clients Qualifications Required: - Strong interpersonal skills and communication abilities - Experience in client relations and customer service - Ability to ensure customer satisfaction - Excellent written and verbal communication skills - Capability to work efficiently in a team - Experience in the financial services industry would be advantageous - Bachelor's degree in Business Administration or related field Please note that this is a full-time on-site role with day shift schedule at Easy Fincap. Additionally, performance bonuses and quarterly bonuses are offered. Fluency in English is preferred for this position.,

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