Company Description We suggest you enter details about Easy Fincap here. Role Description This is a full-time on-site role for a Customer Relations Executive located in Kottayam. The Customer Relations Executive will be responsible for managing client relations, ensuring customer satisfaction, providing excellent customer service, and effective communication. Qualifications Interpersonal Skills and Communication Client Relations and Customer Service Customer Satisfaction Excellent written and verbal communication skills Ability to work effectively in a team Experience in the financial services industry is a plus Bachelor's degree in Business Administration or related field Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person
Role Overview: As a Customer Relations Executive at Easy Fincap located in Kottayam, your main responsibility will be to manage client relations, ensure customer satisfaction, provide excellent customer service, and maintain effective communication with clients. Key Responsibilities: - Manage client relations effectively - Ensure customer satisfaction levels are met - Provide excellent customer service at all times - Communicate effectively with clients Qualifications Required: - Strong interpersonal skills and communication abilities - Experience in client relations and customer service - Ability to ensure customer satisfaction - Excellent written and verbal communication skills - Capability to work efficiently in a team - Experience in the financial services industry would be advantageous - Bachelor's degree in Business Administration or related field Please note that this is a full-time on-site role with day shift schedule at Easy Fincap. Additionally, performance bonuses and quarterly bonuses are offered. Fluency in English is preferred for this position.,