Customer Relationship Manager

1 years

0 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Relation Manager (CRM)
Location: Roverz MotorBikes, Alappuzha
Experience: 1+ Year
Qualification: Graduate / Relevant Degree

Job Description:
Roverz MotorBikes, Alappuzha is hiring a Customer Relation Manager to enhance customer satisfaction and manage client interactions. The candidate will handle customer queries, maintain records, and support the sales team in building long-term relationships.

Key Responsibilities:

  • Manage customer interactions and resolve queries
  • Maintain client records and CRM database
  • Support sales and service teams in customer-related tasks
  • Improve customer satisfaction and retention
  • Prepare reports on customer feedback and interactions

Requirements:

  • Minimum 1 year of experience in customer service/CRM
  • Good communication and interpersonal skills
  • Proficient in MS Office and CRM software
  • Ability to handle multiple tasks efficiently

Job Type: Full-time

Work Location: In person

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