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Customer Relationship Manager

4 years

3 - 5 Lacs

Posted:16 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The job role is for the profile of a Customer Relationship Manager, at a high end Indian ethnic wear store. As a customer relationship manager, the 1st point in contact with the customer makes a lot of difference. The candidate must be confident and upfront in the approach. Shall be well versed with the languages and also in communications. Should be bold and shall be a problem solver. As a CRM, the key area of workings would include :

1. Attending the clients and diverting them to the Fashion Consultants.
2. Getting feedbacks from the client.3. Making sure that all customer queries are addressed and reverted.4. Making sure of timely and properly deliveries.5. Making a good bridge between the sales team and clients.6. Making daily reports of deliveries, issues, resolutions and submitting them.7. Making daily reports of walkins and conversion.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

Ability to commute/relocate:

  • Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Overall: 4 years (Preferred)
  • Industry: 2 years (Preferred)

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Panghat

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