Customer Relationship Manager

1 - 5 years

1 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

A customer relationship manager is a professional who builds and maintains strong, long-term and beneficial relationships with an organisation's customers. By providing a positive post-sale experience to customers, the customer relationship manager helps build trust in the organisation and ensures they continue to patronise the brand and bring more revenue. To do this effectively, the role of a customer relationship manager involves understanding and fulfilling the wants and needs of the target customers. The customer relationship manager also grows the organisation's customer base by identifying the right opportunities to draw new clients.

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