Customer Relationship Manager

As a Customer Relationship Manager at Kairali, you will play a crucial role in enhancing customer experience and maintaining strong relationships. Your responsibilities will include: - Collecting feedback from customers to understand their needs and preferences - Cold calling potential customers to generate new leads and expand the customer base - Managing customer experience to ensure satisfaction and loyalty - Building and maintaining the customer database for effective communication and follow-ups To excel in this role, you should possess the following qualifications: - Strong communication skills to interact with customers effectively - Proven experience in customer service or sales roles - Good organizational skills to manage customer interactions and feedback efficiently - Ability to adapt to changing customer needs and preferences If you are passionate about building strong customer relationships and driving business growth, Kairali offers you the opportunity to be part of a diverse and inclusive workforce that values competency building and work-life harmony. Join us in our ever-evolving landscape where innovation and learning are key pillars of success. Send your resume to enquiry@kairalitmt.com and be a part of our team in Kozhikode.,