Customer Relationship Manager

As a Customer Relationship Manager / Operations & Sales Manager at 5Bix IT Solutions for the flagship product VedicHom App, you will play a crucial role in building and nurturing client relationships, overseeing day-to-day operations, and driving business growth through strategic sales initiatives. Your responsibilities will include: - Building and maintaining strong, long-term relationships with VedicHom users and business partners. - Handling customer queries, feedback, and concerns through multiple communication channels. - Overseeing operational processes to ensure smooth delivery of services within the app. - Identifying and pursuing opportunities to expand the user base and enhance app engagement. - Collaborating with cross-functional teams (Technical, Marketing, Support) for seamless execution. - Tracking, analyzing, and reporting key operational and sales performance metrics. Qualifications required for this role include: - Education: BBA, BCom, BA, or equivalent (candidates from other streams are welcome with relevant interest/skills). - Experience: Freshers and 1-year experienced professionals are encouraged to apply. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - Basic proficiency in MS Office and internet tools. 5Bix IT Solutions offers you: - Opportunity to work on a rapidly growing mobile application. - Competitive salary package with performance-based incentives. - Collaborative, innovative, and growth-oriented work culture. - Direct contribution to a product impacting thousands of users. If interested, please send your updated resume to deepali_hr@5bix.in. Local candidates will be given preference for this full-time, fresher, or internship position. This role is located in Mohali, Punjab, and requires in-person work.,