Customer Relationship Executive

0 - 2 years

1 - 2 Lacs

Posted:8 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Freshers can also apply

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide excellent service.
  • Provide product information, answer questions about features, benefits, and pricing to potential customers.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams (e.g., sales, marketing) to improve processes and enhance overall customer satisfaction.
  • Identify opportunities for upselling/cross-selling products or services based on customer needs.

Thanks & Regards

Sharmila HR

7358052791

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