Customer Relationship Executive

Job Summary:

We are looking for a dynamic and results-driven B2B CRE to join our solar energy sales team. The ideal candidate will be responsible for initiating contact with potential business clients, explaining our solar products/services, and setting appointments or generating qualified leads for the sales team. This role requires excellent communication skills, persistence, and a basic understanding of the solar or renewable energy sector.

Key Responsibilities:

• Make outbound calls to prospective B2B clients from provided leads or databases.
• Explain solar products, services, and benefits to potential clients in a clear and persuasive manner.
• Qualify leads based on the company's sales criteria.
• Schedule meetings or demos for the field sales team with decision-makers.
• Maintain detailed records of calls, interactions, and customer information.
• Follow up on previous interactions to nurture leads.
• Meet daily, weekly, and monthly call and lead generation targets.
• Coordinate with the sales and marketing team for smooth lead handoff.
• Stay updated with industry trends, competitor offerings, and solar technology basics.

Requirements:

• Proven experience in telecalling, telesales, or inside sales .
• Female Preferred
• Prior experience in the solar or renewable energy sector is a strong plus.
• Strong communication and interpersonal skills.
• Ability to handle rejection and remain motivated.
• Basic understanding of solar energy systems and their business benefits.

Preferred Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• 0–3 years of experience in sales or telemarketing.
• Strong negotiation and persuasion skills.

Key Performance Indicators (KPIs):

• Number of calls made per day/week
• Number of qualified leads generated
• Conversion rate from call to lead
• Follow-up effectiveness

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person