Home
Jobs

Customer Relationship Executive

3 years

0 Lacs

Ranchi, Jharkhand

Posted:8 hours ago| Platform:

Apply

Skills Required

CRM software Microsoft Excel Customer service English Master's degree 12th Pass Bachelor's degree Business Administration In-person MBA Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

· Maintain communication with customers after booking till possession. · Follow up with customers for the second installment and other scheduled payments. · Coordinate for required documentation like PAN, ID proof, and agreement signing. · Resolve customer queries related to payment plans, timelines, and project details. · Handle customer complaints and conflicts politely and efficiently. · Maintain and update customer records in CRM software or Excel. · Coordinate internally with accounts and legal departments for receipts and agreements. · Share regular payment updates and status reports with the team. · Assist in cancellation or refund cases as per company policy. · Ensure high customer satisfaction and build long-term relationships. Requirements: · • Graduate in any field (BBA/ MBA/B,COM/M.COM preferred) · • 1–3 years of experience in real estate CRM or customer handling · • Strong verbal and written communication skills · • Basic understanding of real estate documentation and payment structure · • Proficient in MS Excel and CRM tools · • Ability to handle pressure and manage customer expectations professionally Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Morning shift Language: English (Required) Work Location: In person

More Jobs at Loyala Group

Customer Relationship Executive

Ranchi, Jharkhand

3.0 - 3.0 yrs
|

INR 0 - 0 Lacs

Customer Relationship Executive

Rānchī

1.0 - 3.0 yrs
|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Crm Software Interview Now

My Connections Loyala Group

Download Chrome Extension (See your connection in the Loyala Group )

chrome image
Download Now
Loyala Group

RecommendedJobs for You

Windsor Paradise Heights logo

Customer Relationship Executive

Windsor Paradise Heights

Ghaziabad

Scott International logo

Customer Relationship Executive

Scott International

Bengaluru

Thakral Innovations logo

Customer Relationship Executive

Thakral Innovations

Gurugram

Repairoo Services logo

Customer Relationship Executive

Repairoo Services

Noida

Customer Relationship Executive

Zinfog Codelabs

Calicut

Bharti Airtel Limited logo

Customer Relationship Executive

Bharti Airtel Limited

Belpāra

Customer Relationship Executive

Loyala Group

Rānchī

Customer Relationship Executive

Gulf Traders

Nilamel, Kerala

Customer Relationship Executive

Loyala Group

Ranchi, Jharkhand

Customer Relationship Executive

Bharti Airtel Limited

Chhendipada, Orissa