Customer Relationship Executive

Job Title: CRM Executive

Location: Nungambakkam, Chennai

Experience Required: Minimum 2-3 Years

Notice Period: Immediate to Maximum 10 Days

Job Description

We are looking for an experienced and dynamic CRM Executive to manage customer relationships, support telecalling-based marketing activities, and help drive customer engagement and retention.

Key Responsibilities

• Handle outbound and inbound telecalling for marketing and customer engagement
• Maintain and update customer data in the CRM system accurately
• Build and manage strong relationships with existing and prospective customers
• Follow up on leads, inquiries, and customer feedback
• Coordinate with internal teams to ensure smooth customer communication
• Achieve daily/weekly calling and conversion targets

Required Skills & Qualifications

• Excellent communication skills (verbal and interpersonal)
• Proven experience in telecalling and marketing
• Strong customer-handling and relationship management skills
• Ability to work independently and meet targets
• Proficiency in CRM tools is an added advantage

Eligibility

• Minimum 3 years of relevant experience
• Candidates must be based in or willing to work from Chennai
• Immediate joiners preferred (Notice period not exceeding 10 days)

This job can be searched as Voice process, Telecalling, Marketing, Sales, CRM, Executive.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time

Ability to commute/relocate:

• Nungambakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Total number of Notice period?

Experience:

• Customer relationship management: 2 years (Required)

Language:

• English (Required)

Location:

• Nungambakkam, Chennai, Tamil Nadu (Required)

Work Location: In person