Customer Relationship Executive

2 years

2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

1.Male candidates are kindly requested to apply.

2.(Interested male candidates may kindly contact: 98402 38421

3.Candidates having at least 1–2 years of experience are requested to apply.

JOB DESCRIPTION

  • Handle customer enquiries related to solar rooftop systems and services
  • Follow up with leads and coordinate with the sales team for conversions
  • Explain project stages, pricing, documentation, and timelines to customers
  • Coordinate site survey, installation, and metering activities with internal teams
  • Regularly update customers on project progress
  • Ensure collection of payments as per project milestones
  • Address customer complaints, service requests, and escalations promptly
  • Maintain accurate customer records in CRM / system
  • Collect customer feedback after installation and metering

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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