Customer Relationship Executive (CRE)

Responsibilities:

· Welcoming walk-in clients with warmth, listening closely to their needs, and offering furniture solutions that fit like a dream.

· Following up with clients and interior designers—not to “close a sale,” but to keep the conversation going, with care and clarity.

· Coordinating with designers and architects to explore collaboration opportunities. Think of it as design matchmaking!

· Preparing quotes (with flair and accuracy), and sharing them after approvals.

· Bridging the conversation between our clients and sales team—especially when prices need a little back-and-forth magic.

· Maintaining a clean, updated client database—because good records = happy memories.

· Handling queries with empathy and offering smooth, timely resolutions.

· Pitching in with digital media and our upcoming e-commerce journey—we love fresh ideas!

Requirement:

• What You Bring Along:
• Excellent spoken and written English (you're the kind of person people like getting emails from).
• A well-put-together presence and a natural sense of warmth.
• Comfort in dealing with clients, designers, and team members alike.

A working knowledge of Google Sheets / Excel (nothing fancy-just the basics).

• Thoughtful email-writing skills and strong follow-up instincts.
• Confidence, initiative, and a gentle touch of humour—we love people who take work seriously, but not themselves too seriously!
• (Female candidates are preferred for this position.)

What You'll Love About Us:

Sundays Off - because weekends are sacred.

Yearly Bonus - a thank-you hug in financial form.

• Leave Encashment - unused leaves = extra treats.

Generous Leave Policy - for when you need to rest, travel, or just do nothing

• Positive Workplace Vibes - mutual respect, teamwork, and laughter included.

Job Type: Full-time

Pay: ₹22,000.00 - ₹28,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Retail sales: 2 years (Preferred)

Language:

• English (Preferred)

Location:

• Andheri, Mumbai, Maharashtra (Preferred)

Work Location: In person

Speak with the employer
+91 9899622901