Customer Relationship Executive

As a Customer Relationship Executive at Conneqt Business Solutions, your role is pivotal in maintaining the company's high customer satisfaction standard. You will be based in various locations including Vellore, Nellore, Hubballi, Mangaluru, Tiruppur, Mysuru, and Salem, with zero to one year of work experience required. Your primary responsibilities will revolve around meeting customer requirements, identifying cross-selling opportunities, and maximizing sales potential to enhance client relationships effectively. You should excel in meeting customer needs efficiently to ensure utmost client satisfaction. Additionally, your role will involve identifying and capitalizing on cross-selling opportunities to increase revenue from existing clientele. Your sales acumen should be evident through your strategic approach in meeting sales targets and objectives. While prior customer-facing experience is preferred, exceptional communication skills are a must to interact clearly with clients and team members. Strong problem-solving skills will be crucial in addressing client issues promptly, and your ability to manage multiple priorities seamlessly is essential for success in this role. Your responsibilities will include developing and nurturing strong relationships with customers to build loyalty and trust. Promptly identifying and addressing customer needs to maintain high satisfaction levels will be crucial. Collaboration with the sales and marketing team to execute cross-selling strategies is vital for enhancing customer engagement. Achieving sales targets through effective negotiation and persuasive skills will be a key focus. Documenting customer interactions and transactions for analysis, providing valuable feedback to internal teams, attending training sessions to stay updated on industry trends, and collaborating with team members to optimize customer service operations will also be part of your role. In summary, as a Customer Relationship Executive at Conneqt Business Solutions, you will play a crucial role in maintaining customer satisfaction levels, identifying sales opportunities, and maximizing revenue streams. Your strong communication, problem-solving, and organizational skills will be instrumental in driving success and fostering positive client relationships.,