Posted:1 month ago|
Platform:
On-site
Full Time
· Manage incoming phone calls
· Generate sales leads
· Identify and assess customers’ needs to achieve satisfaction
· Build sustainable relationships and trust with customer accounts through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/customer service team sales targets and call handling quotas
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Take the extra mile to engage customers
Job Type: Full-time
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Experience:
Language:
Work Location: In person
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