Job Summary: We are seeking a highly motivated and detail-oriented Marketplace Specialist with 3–4 years of experience to manage and optimize our presence on leading e-commerce platforms such as Myntra, Nykaa, Amazon and Blinkit. The ideal candidate will be responsible for product listings, content creation, strategy development, data analysis, and relationship management to drive marketplace growth and profitability. Key Responsibilities: Marketplace Strategy and Management: Develop and implement marketplace-specific strategies to drive sales and profitability. Set performance goals, manage budgets, and optimize pricing, promotions, and advertising campaigns. Listing and Content Optimization: Create, manage, and optimize product listings across marketplaces. Develop engaging A+ content with infographics and SEO-optimized copy to enhance visibility and conversion rates. Collaboration and Communication: Work cross-functionally with internal teams, including marketing, sales, and customer service, to ensure consistent brand messaging and an exceptional customer experience Data Analysis and Reporting: Analyse marketplace performance data to identify trends and opportunities. Generate reports and provide actionable insights to support decision-making and continuous improvement. Relationship Management: Build and maintain strong relationships with marketplace account managers and external vendors to maximize business opportunities. Other Responsibilities: Manage marketplace operations and address operational challenges. Provide strategic recommendations based on data and market trends. Required Skills and Qualifications: 3–4 years of relevant experience in marketplace management (Amazon, Nykaa, Myntra. etc.) Strong understanding of e-commerce operations, SEO, and content marketing. Proficiency in data analysis and reporting tools. Excellent communication and collaboration skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Strong problem-solving and relationship management abilities. Experience in Quick Commerce would be advantage Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

· Manage incoming phone calls · Generate sales leads · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Fashion retail: 1 year (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person

· Manage incoming phone calls · Generate sales leads · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Fashion retail: 1 year (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person