Posted:8 hours ago|
Platform:
On-site
Full Time
· Manage incoming phone calls · Generate sales leads · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer service team sales targets and call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Fashion retail: 1 year (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Atticsalt Creations
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