Posted:3 hours ago|
Platform:
Work from Office
Full Time
Customer Service
• To handle customer queries related to product, product availability, pricing information, sizing, material etc.• To proactively assist the customer in mixing and matching• To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required• To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customerSales Target Achievement• Work closely with the store team to achieve category & store Targets• To cross sell and upsell within the category and across influence sale by proactive interaction with customers• To emphasis on add on sales & increase in average bill value
Fabindia
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