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Customer Relationship Associate

0 years

1 - 3 Lacs

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Service

  • To handle customer queries related to product, product availability, pricing information, sizing, material etc.
  • To proactively assist the customer in mixing and matching
  • To escalate any major customer issues/ feedback to the Store Manager/section Incharge as and when required
  • To follow up for the customer orders & accordingly coordinate till the merchandise is delivered to the customer

Sales Target Achievement

  • Work closely with the store team to achieve category & store Targets
  • To cross sell and upsell within the category and across influence sale by proactive interaction with customers
  • To emphasis on add on sales & increase in average bill value

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹25,000.00 per month

Language:

  • English (Required)
  • Telugu (Required)

Work Location: In person

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