Customer Relations Executive

Position: Customer Relations Executive – Hindi

Location: Kochi, Kerala

Company: Fuselage Innovations Pvt Ltd

Industry: Agri-Tech / Drones / Defence / Technology Solutions

Experience: 0 to 2 Years

Employment Type: Full-time, Permanent

About the Role

We are looking for a friendly and motivated Customer Relations Executive who is fluent in Hindi. The role involves reaching out to potential clients, providing information about our products and services, and assisting with customer queries. Ideal candidates should have good communication skills, a positive attitude, and a willingness to learn. Freshers are also welcome.

Key Responsibilities

• Make outbound calls to potential customers in Hindi-speaking regions
• Clearly explain our products, services, and training programs
• Maintain call records and follow up as needed
• Handle customer queries professionally and ensure timely resolution
• Coordinate with internal teams to ensure smooth communication and support

Requirements

• Fluency in Hindi and good communication skills in English or Malayalam
• 0 to 2 years of experience in telecalling or customer service (freshers welcome)
• Basic computer knowledge and familiarity with CRM tools (preferred)
• A friendly, patient, and customer-focused approach
• Willingness to work from Kochi and adapt to flexible work schedules

What We Offer

• Competitive salary (best in the industry)
• Cell phone reimbursement
• Health insurance
• Friendly and supportive team environment
• Opportunity to grow with a leading Agri-Tech startup

Join Us At Fuselage Innovations, we are committed to transforming agriculture through innovation. If you're passionate about communication and want to make a meaningful impact, we’d love to hear from you.

To apply, please send your resume to:

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,086.00 – ₹20,901.48 per month

Job Type: Full-time

Pay: ₹15,086.00 - ₹20,893.39 per month

Benefits:

• Health insurance

Language:

• Hindi (Required)
• English (Required)

Work Location: In person