Key Responsibilities: Promote and explain gold savings, investment, and purchase schemes to existing and prospective customers. Handle customer inquiries related to gold schemes and assist with enrollment processes. Manage records of all gold scheme accounts, including monthly contributions, maturity tracking, and payouts. Ensure timely collection and processing of installment payments from scheme participants. Coordinate with finance and operations teams to ensure accuracy in scheme-related transactions. Monitor and report on scheme performance metrics, such as enrollment numbers and revenue contributions. Build strong relationships with customers to encourage renewals and referrals. Conduct regular follow-ups with customers for renewals, pending installments, and grievance resolution. Ensure all gold scheme activities comply with company policies, regulatory standards, and anti-money laundering (AML) guidelines. Participate in promotional activities, marketing campaigns, and community events to increase awareness of gold schemes. Key Skills and Competencies Strong knowledge of gold-related financial products and retail schemes. Excellent communication and interpersonal skills for engaging with customers. Sales-oriented mindset with customer service focus. Proficiency in MS Office and financial management software. Detail-oriented with strong organizational and record-keeping abilities. Ability to work independently and as part of a team.
Job Summary: We are seeking a highly organized and detail-oriented Store Administrator to support the daily operations of our retail store. The successful candidate will be responsible for managing store administrative tasks, maintaining accurate records, and providing exceptional customer service. Key Responsibilities: 1. Store Operations: Assist the Store Manager in overseeing daily store operations, including opening and closing procedures. 2. Administrative Tasks: Manage store administrative tasks, such as answering phone calls, responding to emails, and handling customer inquiries. 3. Inventory Management: Assist with inventory management, including receiving and stocking merchandise, conducting inventory counts, and reporting discrepancies. 4. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and promoting store products and services. 5. Record-Keeping: Maintain accurate and up-to-date records, including sales reports, inventory levels, and customer information. 6. Loss Prevention: Assist with loss prevention efforts, including monitoring store security, reporting incidents, and maintaining a safe and secure store environment. 7. Team Support: Provide support to the store team, including assisting with sales, answering customer questions, and maintaining a positive and productive store environment. Requirements: 1. Education: High school diploma or equivalent required; post-secondary education in business or a related field is an asset. 2. Experience: 1-2 years of retail experience, preferably in an administrative or supervisory role. 3. Skills: Excellent communication, organizational, and time management skills; ability to work in a fast-paced environment and prioritize tasks effectively. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.
Job Summary: We are seeking a highly skilled and experienced Customer Relationship Executive to join our team. The successful candidate will be responsible for building and maintaining strong relationships with existing customers, identifying new business opportunities, and providing exceptional customer service. Key Responsibilities: 1. Customer Relationship Management: Build and maintain strong relationships with existing customers to ensure customer satisfaction and loyalty. 2. Business Development: Identify new business opportunities with existing customers and pursue new leads to drive revenue growth. 3. Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and addressing concerns. 4. Account Management: Manage a portfolio of customer accounts, ensuring timely communication, and resolving any issues that may arise. 5. Sales and Marketing: Collaborate with the sales and marketing teams to develop and implement customer-focused sales and marketing strategies. 6. Data Analysis: Analyze customer data to identify trends, opportunities, and challenges, and develop strategies to address them. 7. Communication: Communicate effectively with customers, colleagues, and stakeholders to ensure seamless relationships and business operations. Requirements: 1. Education: Bachelor's degree in Business, Marketing, or a related field. 2. Experience: 2-3 years of experience in customer-facing roles, preferably in sales, marketing, or customer service. 3. Skills: Excellent communication, interpersonal, and problem-solving skills; ability to work in a fast-paced environment and prioritize tasks effectively. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development within the company. 3. Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.
Job Summary: We are seeking an experienced Karigar to join our team of skilled craftsmen in the gold and diamonds field. As a Karigar, you will be responsible for creating and repairing intricate jewelry pieces using gold, diamonds, and other precious stones. Key Responsibilities: 1. Setting and Polishing: Set diamonds and other precious stones into jewelry pieces and polish them to perfection. 2. Metalworking: Work with various metals, including gold, silver, and platinum, to create and repair jewelry pieces. 3. Quality Control: Ensure that all work meets high standards of quality and finish. 4. Design Interpretation: Interpret designs and patterns to create intricate jewelry pieces. 5. Tool Handling: Use specialized tools, such as jeweler's saws, files, and drills, to craft and repair jewelry pieces. Requirements: 1. Experience: 2+ years of experience as a Karigar in the gold and diamonds field. 2. Technical Proficiency: Mastery of jewelry-making techniques, including casting, soldering, stone setting, and polishing. 3. Material Knowledge: Familiarity with various metals, gemstones, and other materials. 4. Creativity: Ability to innovate and suggest improvements to enhance the appeal and uniqueness of jewelry pieces. 5. Time Management: Effective time management skills to meet production deadlines. Working Conditions: 1. Workshop Environment: Work in a workshop environment with specialized tools and equipment. 2. Attention to Detail: Maintain focus and attention to detail to ensure high-quality workmanship. 3. Physical Demands: Stand for long periods, use manual dexterity, and lift heavy objects (up to 25 kg). What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development in a dynamic and growing industry. 3. Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
Job Summary: We are seeking a detail-oriented and organized Jewelry Tagging Executive to join our team. As a Jewelry Tagging Executive, you will be responsible for accurately tagging and labeling jewelry pieces with relevant information, such as product codes, prices, and descriptions. Key Responsibilities: 1. Tagging and Labeling: Accurately tag and label jewelry pieces with relevant information, such as product codes, prices, and descriptions. 2. Data Entry: Enter accurate and up-to-date information into our inventory management system. 3. Inventory Management: Assist with inventory management tasks, such as counting and reconciling inventory. 4. Quality Control: Conduct quality control checks to ensure that jewelry pieces are accurately tagged and labeled. 5. Team Collaboration: Collaborate with other team members, such as sales and customer service, to ensure that jewelry pieces are properly tagged and labeled. Requirements: 1. Attention to Detail: High level of attention to detail to ensure accurate tagging and labeling. 2. Organizational Skills: Strong organizational skills to manage multiple tasks and priorities. 3. Data Entry Skills: Accurate and efficient data entry skills. 4. Inventory Management Experience: Previous experience with inventory management systems and processes. 5. Jewelry Knowledge: Basic knowledge of jewelry products and terminology. Preferred Qualifications: 1. Jewelry Industry Experience: Previous experience working in the jewelry industry. 2. Inventory Management Certification: Certification in inventory management or a related field. 3. Data Analysis Skills: Basic data analysis skills to identify trends and insights. What We Offer: 1. Competitive Salary: Competitive salary and benefits package. 2. Opportunities for Growth: Opportunities for professional growth and development in a dynamic and growing industry. 3. Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
Job Summary: We're seeking an experienced Senior Accountant to join our team at Devi Pavitra. With a strong background in accounting and finance, you'll oversee daily accounting operations, lead month-end and year-end closings, mentor junior staff, and provide financial analysis and insights to support strategic decisions. Key Responsibilities:- Financial Reporting: Prepare accurate and timely financial reports, including balance sheets, income statements, and cash flow statements. - Accounting Operations: Oversee daily accounting operations, including account reconciliations, internal controls, and budgeting. - Leadership: Mentor and train junior accounting staff, providing guidance on best practices and resolving complex accounting issues. - Financial Analysis: Analyze financial data to identify trends, variances, and potential risks, and provide insights to support strategic decisions. - Compliance: Ensure compliance with accounting standards, regulations, and company policies. - Audit Support: Liaise with external auditors during audits and prepare necessary documentation. Requirements:- Education: Bachelor's degree in Accounting or Finance. - Experience: Minimum 10 years of experience in accounting or finance, with at least 5 years in a senior role. - Certifications: CPA certification preferred. - Skills: - Advanced Excel skills (pivot tables, VLOOKUP, etc.) - Strong understanding of accounting principles (GAAP) - Excellent communication and problem-solving skills - Ability to work independently and collaboratively What We Offer:- Competitive salary and benefits package - Opportunities for professional growth and development - Collaborative and dynamic work environment
Job Summary: We're seeking an experienced HR Executive to join our team. As an HR Executive, you'll oversee various HR functions, including recruitment, employee relations, benefits administration, and compliance. Your goal will be to create a positive work environment, foster employee engagement, and support the organization's strategic objectives. Key Responsibilities: 1. Recruitment: - Manage the recruitment process, including job postings, candidate sourcing, interviews, and onboarding. - Ensure timely filling of vacancies while maintaining quality. 2. Employee Relations: - Foster positive employee relations and resolve conflicts. - Handle employee grievances, disciplinary actions, and performance improvement plans. 3. Compliance: - Ensure compliance with labor laws, regulations, and company policies. - Stay updated on changes in labor laws and regulations. 4. Employee Engagement: - Develop and implement employee engagement initiatives to improve morale and productivity. - Organize company events, training programs, and workshops. Requirements: 1. Education: Bachelor's degree in HR, Business, or related field. 2. Experience: Proven experience in HR roles, preferably in a similar industry. 3. Skills: - Excellent communication, interpersonal, and problem-solving skills. - Strong knowledge of labor laws and regulations. - Ability to maintain confidentiality and handle sensitive information. - Proficient in HR software and systems. What We Offer:- Competitive salary and benefits package - Opportunities for professional growth and development - Collaborative and dynamic work environment
Job Title: Customer Relations Executive Company: Devi Pavitra Gold & Diamonds LLP Location: Kukatpally, Hyderabad Job Summary: We're seeking a highly skilled Customer Relations Executive to join our team at Devi Pavitra Gold & Diamonds. As a Customer Relations Executive, you'll be responsible for providing exceptional customer service, building strong relationships with clients, and ensuring their satisfaction with our gold and diamond products. Key Responsibilities: - Customer Service: Respond to customer inquiries, concerns, and complaints promptly, ensuring high levels of customer satisfaction and loyalty. - Relationship Building: Establish and nurture strong, long-term relationships with clients, following up to ensure satisfaction and repeat business. - Product Information: Provide accurate and detailed information about gold and diamond products, including features, benefits, and services. - Issue Resolution: Resolve customer complaints and issues efficiently, collaborating with internal departments (sales, operations, support) as needed. - Sales Support: Identify upselling and cross-selling opportunities, contributing to business growth. - Store Maintenance: Ensure the store environment is clean, organized, and visually appealing. Requirements: - Education: Graduate degree in any discipline - Experience: 2-5 years in customer service or sales support - Skills: - Excellent communication and interpersonal skills - Strong knowledge of gold and diamond products (desirable) - Proficiency in MS Office and financial management software - Customer service mindset with sales orientation