**Job Description:** You will be responsible for managing inbound service inquiries and outbound reminders with premium etiquette. Additionally, you will book and confirm vehicle service appointments, conduct post-service follow-ups (PSF), and record customer responses. Moreover, updating customer records and appointment logs in the CRM will be part of your role. **Key Responsibilities:** - Manage inbound service inquiries and outbound reminders with premium etiquette - Book and confirm vehicle service appointments - Conduct post-service follow-ups (PSF) and record customer responses - Update customer records and appointment logs in the CRM **Qualifications Required:** - Fluent and articulate verbal communication in English - Prior background in telecalling or customer service - Strong telephone manners and basic computer knowledge (Excel/Email) **Additional Details:** The job type for this position is full-time and permanent. **Benefits:** - Cell phone reimbursement - Health insurance - Paid sick time - Provident Fund Please note that the work location for this role is in person.,

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Customer Relation Executive