Posted:1 day ago|
Platform:
On-site
Full Time
Duties and Responsibilities
· Post-service follow-up with the customer.
· Update customer feedback to the team & management, discuss in CLF meeting, escalate information related to customer dissatisfaction to dealer if not resolved at workshop
· Follow up with customers after service completion to ensure their satisfaction and address any post-service concerns. Handle customer conflicts professionally
· Maintain accurate customer records, analyse reports & discuss with team
· Ensure that dissatisfied customers are attended to their entire satisfaction at workshop
Job Type: Full-time
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
Sri Sakthi Saradha Enterprises
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