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BRIDGEWAY ATHER
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Customer Relation Executive

Customer Relation Executive

BRIDGEWAY ATHER

1 - 3 years

1 Lacs

calicut

Posted:23 hours ago| Platform: GlassDoor logo

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Skills Required

data management development marketing presentation communication

Work Mode

On-site

Job Type

Full Time

Job Description

Primary Roles

Answer all calls that come to Ather Retail Space - provide guidance and information over the phone to help them purchase Ather electric scooter.
Initial meet and greet- welcome customers who enter Ather Retail Space offer assistance and guide them to a Product Specialist if required.

Responsibilities

Attend inbound calls and provide suitable assistance/guidance to potential customers Update Call/ Customer details on DMS ensure good data clarity.
Provide sufficient product information and engage with the customers if all PS are busy or unavailable.
Assist the sales team in ensuring good time management, opening/ closing SOP's are followed at Ather Experience Centre.

Specialized Knowledge & Skills

Graduate with a proven track record in business development and sales
Must be highly organized and detail-oriented with a demonstrated ability to work towards achieving set dealership sales/ revenue targets
Proven track record in marketing communications and or/sales role in a retail and/or
showroom environment
Excellent presentation and communication skills

Qualification

Graduation

Experience

Graduates with 1 - 3 years’ experience in customer handling/ retail

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

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