Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities

  • Serve as the primary point of contact for customer quality communications
  • (Customer Window).
  • Handle and manage customer complaints, rejections, and field failure cases
  • efficiently.
  • Issue and manage Quality Alerts and implement containment actions.
  • Maintain and update internal and customer-specific QA documentation.
  • Conduct Root Cause Analysis (RCA) and ensure timely closure of Corrective and
  • Preventive Actions (CAPA).
  • Prepare and maintain 8D reports, 5-Why analysis, and other problem-solving
  • documents.
  • Coordinate with internal departments (Production, Design, QC) for issue resolution
  • and improvement plans.
  • Monitor and ensure compliance with customer-specific quality requirements.
  • Facilitate audits (customer and internal) and assist in documentation readiness.


If you interested for above role then Kindly share your cv  on Job.assist@kapilconsultancy.com or on 9909041273.

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