Home
Jobs

Customer Help Engineer (DCS delta v)

3 - 8 years

4 - 9 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Profile

Customer Help Engineer

• Diagnose and troubleshoot Emerson's control system applications to ensure swift and impressive user resolutions

. • Manage multiple challenges and prioritize open issues with finesse.

• Engage dynamically with users via phone, email, or chat to enhance their experience.

  • Escalate critical issues to internal teams like software developers and Product Owner for smooth resolutions.

• Develop engaging training materials and FAQs to empower users.

  • Create tool awareness videos to boost user confidence and support rollout.

• Lead exciting training programs and application demos to drive enthusiasm

• Build a global network across Emerson offices to promote Tool Adoption.

• Participate in Sprint planning and application testing for innovative development

• Collaborate in Scrum meetings to refine user stories and tackle implementation challenges.

• Perform thorough testing of application software across various environments.

Report and verify bugs through Azure DevOps to maintain high-quality user experiences.

• Prepare timely reports to drive insights and enhance tool utilization

. • Contribute to impactful IEE rollout release sessions for successful launches


DCS Projects Domain Experience at least 2 years • Hands on experience with MS Office (Word, Excel, PowerPoint) • Knowledge of DeltaV Software


Mock Interview

Practice Video Interview with JobPe AI

Start Dcs Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Emerson
Emerson

Industrial Automation

St. Louis

87,500 Employees

686 Jobs

    Key People

  • Lal Karsanbhai

    President and Chief Executive Officer
  • Sanjay Bhatnagar

    Senior Vice President

RecommendedJobs for You