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Customer Experience Officer

Customer Experience Officer

Liberty General Insurance

1 - 3 years

2 - 3 Lacs

Thane Navi Mumbai Mumbai (All Areas)

Posted:2 days ago| Platform:

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Skills Required

Inbound Customer Service Customer Handling Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Graduate/postgraduate with overall 3+yrs experience of working in a domestic/international contact centre/ service set up. (Inbound, outbound, The candidate must have 1 yr of general insurance customer support inbound call taking experience, 1+yr of other/captive inbound call taking experience & 1+yr of outbound call/ experience is a must. Candidate should possess excellent oral and written communication skills. Candidate with good customer service skills & captive contact centre experience would be preferred. Candidate should be willing to work in rotating shifts and Weekends. Candidate should be able to conversate in English, Hindi and Tamil Working days : 5 working days Monday - Friday ( 2 rotational day off) need to be flexible. Time : 8 am - 8 pm. (Rotational 9 Hours) Job Location - High Street Mall, Thane (West)

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Liberty General Insurance

www.libertyinsurance.in

Insurance

Mumbai Maharashtra

501-1000 Employees

18 Jobs

Key People

Rohit K. Aggarwal

Managing Director & CEO
Vinay Mishra

CFO
Manu P. Dhingra

Chief Operating Officer

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Customer Experience Officer

Experience & Salary

Skills Required

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