Customer Experience Expert

Aspire Systems

15 - 22 years

1 - 3 Lacs

Chennai

Posted:1 week ago| Platform:

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Skills Required

Utility Customer Experience Cx Water sector

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work Location is Saudi Arabia
Utilities experience is a must, preferable experience will be in water sector.
Bachelors degree in business or related field. Master preferred.
20+ years of Industry experience in a companies having a successful C recognized CX Program.
In-depth knowledge of customer experience best practices and trends
Experience leading and managing a team of customer experience professionals
Professional certification in customer experience or a related field
Excellent communication, interpersonal, and presentation skills
Ability to think strategically and analytically to identify problems and recommend solutions
Proven project management experience
Flexibility and adaptability to change
Strong commercial acumen demonstrated while serving as a trusted confidant and advisor.
Strong knowledge of Microsoft Excel, PowerPoint, BI and Access.
Strong organizational skills and attention to detail.
Strong oral and written communication skills.
Highly productive working under pressure and within time constraints.
A creative and agile approach to workplace challenges creative and agile approach to workplace challenges.

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