Customer Enablement And Success Associate (Freshers)

Job Title: Customer Enablement & Success Manager(Entry level)

Location: Hyderabad Only

Experience: 0–2 years

Employment Type: Full-time

Company: Numerize.ai

About Numerize

Numerize is an AI-first startup revolutionizing financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower restaurants and food businesses with real-time insights, streamlined workflows, and AI-driven financial decision-making.

Customer Enablement & Success Manager

Role & Responsibilities

• Be the first point of contact for customers and help them experience Numerize seamlessly.
• Guide clients through the onboarding process, assist with product adoption, and provide ongoing support.
• Understand customer needs and proactively identify areas where they may need help.
• Work closely with internal teams to suggest improvements and deliver feedback from customers.
• Maintain long-term relationships and drive customer satisfaction and retention.

Who You Are

• A recent graduate or someone with up to 2 years of experience in customer-facing roles (customer success, support, or consulting).
• Strong communication and interpersonal skills—clear, confident, and empathetic.
• Quick thinker and problem-solver, comfortable learning and applying new tools.
• Passionate about customers and committed to helping them succeed.
• Comfortable working in a fast-paced startup environment where things move quickly and change often.