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Customer Contact Communications Representatives

Customer Contact Communications Representatives

Trigent Software Private Limited

0 years

0 Lacs

chennai tamil nadu india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

communication skills customer service company standards voice processing quality protocols

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Contact Communications Representatives

Key Responsibilities:

Interact professionally with US-based customer service representatives.
Handle queries and communication tasks with clarity and confidence.
Maintain courteous and accurate communication across all interactions.
Ensure timely resolution or escalation of issues as per guidelines.
Adhere to company standards, quality protocols, and shift schedules.

Preferred candidate profile

Freshers with strong English communication skills (verbal & written) are welcome.
Willingness to work in rotational shifts, with a preference for night shifts.
Basic understanding of customer service principles is an advantage.
Freshers Batch of 2023 & 2024

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