Customer Care

As a Customer Care professional at TELUS Digital, located in Noida, your role will involve addressing customer inquiries, providing excellent customer service, and ensuring customer satisfaction. You will be responsible for regular communication with clients, resolving issues promptly, and working closely with other departments to provide comprehensive support. Key Responsibilities: - Address customer inquiries in a timely and professional manner - Provide excellent customer service to enhance customer satisfaction - Communicate effectively with clients to understand and resolve their issues - Collaborate with different departments to ensure comprehensive support for customers - Prioritize tasks effectively to manage time efficiently Qualifications: - Excellent interpersonal skills and communication abilities - Strong customer service skills to deliver exceptional service - Knowledge in Critical Care Medicine and Medicine - Efficiently handle inquiries and resolve issues - Proven ability to work effectively in a team environment - Previous experience in a customer-facing role is preferred - Ability to manage time effectively and prioritize tasks Join the global team at TELUS Digital, where we craft unique and enduring experiences for customers and employees through digital transformations. Our focus on elevating end customer journeys, driving innovation, and embracing Humanity-in-the-loop principles ensures we create inclusive, thriving communities.,