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Customer Care

0 years

1 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About PERCH: https://www.linkedin.com/company/perch-clothing/

Job Summary: We're looking for a Customer Care to join our dynamic retail apparel team immediately! If you have excellent communication skills, a passion for helping customers, and a flair for sales, we’d love to hear from you.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat promptly and professionally
  • Collect and share customer feedback to help improve products and services
  • Make outbound calls to potential and existing customers to promote and sell our apparel collections
  • Handle inbound inquiries and follow up on leads to close sales effectively
  • Understand customer needs and recommend suitable products
  • Provide after-sales support to ensure customer satisfaction and encourage repeat business
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving ability with a customer-first attitude
  • Self-motivated, target-driven, and capable of working independently
  • Ability to persuade and close sales over the phone
  • Female candidates preferred
  • Freshers are welcome to apply

Office Location: https://maps.app.goo.gl/T5a3NattLkFa1QRCA

Working Days : Monday to Saturday

Office Timings: 09:30 AM to 06:30 PM

For more info, contact us at +919220894940.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Application Question(s):

  • Do you comfortable with making calls daily?
  • On a scale of 1 to 10, how would you rate your English Communication?
  • Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable Commuting or Working On-Site as Full-Time?
  • We must fill this position urgently. Can you start immediately?

Work Location: In person

Speak with the employer
+91 9220894940

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