Customer Care Officer

1 - 4 years

0 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Interact with customer to receive complaints.
  • Support Service head in assigning calls to service team members
  • Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed)
  • Help Branch Head and Service Head in creating monthly Excel based reports as per format.

Preferred candidate profile

  • Good at communication in Local language
  • Reasonable in English writing and verbal communication
  • Knowledge of Advanced EXCEL
  • Preferred Industries / Companies

Job Location - Hyderabad ( Banjara Hills )

NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS

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Telecommunications / IoT Solutions

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