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Vibrant Motors Ltd
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Customer Care Manager

Customer Care Manager

Vibrant Motors Ltd

0 years

|

0 Lacs

kolkata west bengal india

Posted:13 hours ago| Platform:

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Skills Required

service support strategies metrics management communication leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer concerns, developing customer service strategies, setting performance metrics, and analyzing customer feedback to improve services.

Qualifications

Customer Satisfaction, Customer Service Management, and Customer Support skills
Strong Analytical Skills
Excellent Communication skills
Leadership and team management abilities
Ability to develop and implement customer service strategies
Experience in the automotive industry is a plus
Bachelor's degree in Business Administration, Management, or related field

More Jobs at Vibrant Motors Ltd

Customer Care Manager

kolkata, west bengal, india

Experience: Not specified

Salary: Not disclosed

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Vibrant Motors Ltd

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