Vibrant Motors Ltd

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Care Manager located in Kolkata. The Customer Care Manager will be responsible for overseeing customer service operations, ensuring customer satisfaction, and managing customer support teams. Day-to-day tasks include addressing customer concerns, developing customer service strategies, setting performance metrics, and analyzing customer feedback to improve services. Qualifications Customer Satisfaction, Customer Service Management, and Customer Support skills Strong Analytical Skills Excellent Communication skills Leadership and team management abilities Ability to develop and implement customer service strategies Experience in the automotive industry is a plus Bachelor's degree in Business Administration, Management, or related field