Roles and Responsibilities Manage milk procurement process from farmers to ensure quality standards are met. Oversee dairy product processing, including planning, production management, and quality control. Develop and implement strategies for improving productivity and efficiency in food processing operations. Collaborate with cross-functional teams to resolve issues related to dairy technology and food technology. Ensure compliance with regulatory requirements for dairy products.
Roles and Responsibilities Develop marketing strategies to increase brand awareness and drive sales growth. Plan, execute, and manage marketing campaigns across various channels (online/offline). Collaborate with cross-functional teams to launch new products/services. Analyze market trends and customer insights to inform marketing decisions. Manage budgets for marketing initiatives and track key performance indicators (KPIs).
Responsibilities: * Collaborate with sales team on strategies * Monitor market trends & competitors * Develop regional marketing plans * Manage zonal retail marketing activities * Report results to senior management
Responsibilities: * Manage client relationships * Collaborate with cross-functional teams * Meet revenue targets * Report on performance metrics * Develop strategic plans
Role & responsibilities 1. In-charge for Whole Accounting Operations of Company 2. Should Know the Tally Operations and all Accounting Process Preferred candidate profile 1. Should have computer Knowledge 2. Should have Communication Skills 3. Should have English Proficiency
Role & responsibilities Develop and implement overall marketing Strategies Brand positioning and Promotion of Dairy Products(Milk,butter,,cheese, etc) Lead market research and consumer insights Allocate budgets for advertising and promotions Coordinate with prodution ,sales and distribution teams Preferred candidate profile MBA(Marketing),Any Gradution.
Role & responsibilities Role of Sales & Marketing Head The Sales & Marketing Head is responsible for driving business growth through strategic planning and execution of all sales and marketing initiatives. This includes managing revenue targets, expanding market presence, building brand value, and ensuring effective customer engagement. Key Responsibilities 1. Strategic Planning & Leadership Develop and implement integrated sales and marketing strategies aligned with business objectives. Analyze market trends, competitor activities, and customer needs to identify growth opportunities . Define yearly/quarterly business goals , revenue targets, and action plans. 2. Sales Management Set and monitor sales targets across regions, channels, and teams. Establish and maintain an efficient distribution network (retail, B2B, e-commerce). Ensure territory-wise performance tracking , forecasting, and reporting. Drive channel development and new market expansion . 3. Marketing Management Design and execute marketing campaigns (both ATL & BTL). Oversee brand building, product positioning , and communication strategies. Manage digital marketing , PR, and promotional activities. Monitor marketing ROI and brand performance metrics. 4. Product & Portfolio Management Work with product and R&D teams to launch new products and improve existing ones. Oversee product pricing, packaging , and market launch strategies. Analyze consumer behavior and feedback to inform product decisions. 5. Team Management Lead and develop a high-performing sales and marketing team . Set clear KPIs and performance metrics for team members. Conduct regular training, coaching, and performance reviews . 6. Customer & Channel Relationship Management Build strong relationships with distributors, retailers, key clients , and partners. Ensure high levels of customer satisfaction and after-sales service . Design and implement channel loyalty programs and trade incentives. 7. Budgeting & Financial Oversight Prepare and manage sales & marketing budgets . Ensure cost-effective operations and monitor campaign spends vs ROI . Coordinate with finance for pricing, credit control, and revenue tracking. 8. Cross-functional Coordination Collaborate with: Supply Chain for demand planning and inventory. Finance for revenue projections and profit analysis. Operations/Production for capacity planning. R&D/Product teams for innovation and improvement. 9. Compliance & Reporting Ensure adherence to industry regulations , quality standards, and brand guidelines. Provide regular performance reports to top management. Monitor KPIs like sales growth, market share, brand recall , and customer acquisition .
Head of Quality & Control Roles & Responsibilities Role Overview: The Head of Quality & Control is responsible for defining, implementing, and managing all quality assurance and control processes to ensure products meet internal standards, regulatory requirements, and customer expectations. This is a senior leadership role requiring technical expertise, team management, and cross-functional collaboration. Key Responsibilities: 1. Quality Management System (QMS) Develop, implement, and maintain a robust Quality Management System aligned with industry standards (e.g., ISO 9001, FSSC 22000, GMP, HACCP). Regularly review and update quality policies, SOPs, manuals, and documentation. Ensure compliance with statutory, regulatory, and internal quality requirements. 2. Quality Assurance (QA) Oversee the development and execution of QA strategies throughout the product lifecycle. Establish procedures for incoming material inspection, in-process quality checks, and final product release. Approve/reject raw materials, intermediates, and finished products. Lead internal and external audits, including customer and regulatory audits. 3. Quality Control (QC) Supervise testing of raw materials, in-process samples, and finished goods to ensure they meet defined specifications. Ensure lab operations are compliant, accurate, and efficient. Approve or revise QC protocols and ensure calibration/maintenance of lab instruments. 4. Compliance & Regulatory Affairs Ensure the company adheres to local and international regulations related to product quality, labeling, and safety. Prepare documentation for regulatory audits, certifications, and inspections. Stay updated with changing quality regulations and advise leadership on compliance risks. 5. Team Leadership & Development Lead and mentor QA/QC managers, supervisors, and technical staff. Build a high-performance culture focused on quality excellence. Conduct training programs to ensure staff are up to date on procedures and standards. 6. Customer & Stakeholder Interface Investigate and resolve quality complaints from customers and partners. Interface with clients on product quality and certification matters. Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for deviations. 7. Continuous Improvement Identify areas for improvement in manufacturing or supply chain quality. Use tools like Six Sigma, Kaizen, 5S, or Lean to reduce waste and improve process capability. Promote a culture of continuous quality improvement across departments. 8. Reporting & Documentation Prepare and present regular quality reports to executive management. Track and analyze quality KPIs (e.g., defect rates, rework %, customer complaints, audit findings). Maintain documentation logs for traceability and audit-readiness. 9. Supplier Quality Management Assess and approve vendors based on their ability to meet quality standards. Conduct supplier audits and monitor performance through scorecards. Work with procurement to ensure consistent quality in incoming materials. 10. Risk Management Identify quality risks across the value chain and develop mitigation strategies. Lead product recalls, incident investigations, and emergency response when necessary. Required Skills & Competencies: Deep knowledge of quality standards (e.g., ISO, HACCP, GMP, FDA, BRC depending on industry). Strong analytical and problem-solving skills (RCA, CAPA, FMEA). Leadership and team-building capabilities. Excellent communication and cross-functional collaboration. Knowledge of laboratory testing, audit processes, and regulatory frameworks. Familiarity with digital quality tools (QMS software, LIMS, ERP systems).
Role & responsibilities Role Overview: The Customer Care Manager in a dairy firm ensures that all customer-facing touchpoints whether from milk producers, distributors, retailers, or endconsumers are handled efficiently, with a strong focus on quality, safety, regulatory compliance, and satisfaction. This role often bridges production, quality, sales, distribution, and consumer service. Here are responsibilities particularly relevant to dairy: Customer Relationship Management Act as primary point of contact for key customers (retailers, wholesalers, farmers, etc.). Understand customer needs for products (milk, cheese, yogurt, etc.), packaging, delivery schedules, quality, etc. Handle escalations — product complaints (taste, texture, spoilage), delivery issues, packaging defects, etc. Quality & Regulatory Compliance Ensure that customer complaints about product quality are investigated, root causes identified, and corrective actions taken. Coordinate with Quality Assurance, Food Safety, and Regulatory departments to ensure that products meet all relevant food safety standards (HACCP, GMP, etc.). Keep up to date with dairyindustry specific regulations (local, national, export). Operations Coordination Work closely with production, supply chain, packaging, and logistics to ensure customer orders are fulfilled correctly, on time, and in good condition. Monitor cold chain/logistics for temperature control, shelflife concerns, transit damages. Customer Feedback & Experience Collect, analyze, and report customer feedback (e.g. via surveys, calls, return/complaints data). Identify trends in complaints (e.g. offflavors, packaging leaks, spoilage) and feed this into process/product improvements. Improve trust/loyalty — ensuring customer communication is clear around delays, quality issues, and resolution steps. Team Management & Training Lead a team of customer care agents or representatives who may be responsible for handling customer queries, complaints, and aftersales service. Train them in product knowledge (e.g. different dairy products, shelf life, storage), food safety, regulatory basics, and customer communication skills. Reporting & Analytics Track key metrics: complaint resolution time, number of complaints by type, returns, product yield loss due to quality issues, customer satisfaction (CSAT/NPS) etc. Share reports with senior management, production, QA, etc., to make datadriven decisions. Continuous Improvement Suggest process improvements within production, packaging, or logistics to reduce customer issues. Work with R&D or product development if new formulations or packaging are needed. Supply Chain & Logistics Collaboration Ensure product transportation, cold storage, and delivery standards are maintained to avoid spoilage or quality degradation. Coordinate with distributors or delivery partners on packaging integrity, timeliness. Communication & Coordination Maintain liaison with sales, production, quality assurance, marketing, and packaging teams to align on product launches, promotional offers, or changes in product specification. Communicate with customers about changes (price, packaging, regulatory, schedule). Crisis & Incident Management Handle major incidents (e.g. product recall, contamination, widespread spoilage). Coordinate recall or discard of products, customer notifications, and ensure compliance with health or regulatory agencies. Skills & Competencies Required Solid understanding of dairy product varieties, shelf life, spoilage causes, quality parameters. Knowledge of food safety and regulatory compliance (GMP, HACCP, local food authority laws). Strong communication and interpersonal skills; ability to empathize with customers but also enforce quality requirements internally. Analytical & problemsolving ability. Leadership & team management. Good coordination skills across departments (production, R&D, logistics, marketing). Customer service orientation; patience, responsiveness. Ability to use customerservice software / complaint tracking tools / CRM. Preferred candidate profile
Role & responsibilities Preferred candidate profile
Roles and Responsibilities Manage daily calendars for CEO, ensuring efficient scheduling and coordination of meetings, appointments, and events. Draft letters, emails, and other correspondence on behalf of the CEO as needed. Coordinate travel arrangements, including booking flights, hotels, and transportation for executive-level trips. Provide administrative support to senior management by handling tasks such as data entry, filing documents, and preparing reports. Maintain confidentiality and handle sensitive information with discretion. Desired Candidate Profile 4-9 years of experience in a similar role or secretarial function. Bachelor's degree (B.Com) or equivalent qualification; B.Tech/B.E. preferred but not mandatory. Excellent written communication skills with proficiency in English language; strong verbal communication skills also required. Proficient in computer applications like MS Office (Word, Excel), email writing & typing (minimum 50 wpm) and Presentation skills.
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